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SERVICENOW

ServiceNow, Works the Way Your Business Moves

A smarter way to manage service, support and operations.
Since 1995, Synergycom has helped global businesses transform the way work happens. ServiceNow is a core part of that mission. Our teams design, configure and manage workflows that simplify operations, strengthen service delivery and create clear visibility across IT, HR, customer operations and business functions. With delivery teams across global markets, implementations stay practical, governed and outcome-driven from day one.

What ServiceNow Does for Your Business

A platform built to make workflow
ServiceNow based digital workflow collaboration
ServiceNow is not a toolset. It is the backbone of digital operations.
ServiceNow connects the moving parts of the business into one unified, predictable system. When implemented right, it improves response times, reduces manual effort and creates operational clarity across teams. Synergycom focuses on building workflows and service models that directly impact performance, productivity and decision-making. The goal is simple: create a platform that runs smoothly today and scales confidently tomorrow.

What We Offer

ServiceNow for Improved Operational Clarity Across Teams

Advisory & Strategy
  • Platform Strategy & Roadmap
  • Maturity Assessments
  • Process Re-engineering
  • Value Realization Planning
  • CMDB Strategy & Governance
  • Licensing Advisory & Resale
  • Usage Analytics and Optimization
We help you define what the platform should achieve, how workflows should operate and how to maximize value from your investment.
Build & Transform
  • ITSM, ITOM, CSM, FSM
  • HRSD, IRM & SecOps, SPM
  • Creator Workflows, ESG, TSM & OMS
  • Third-party Integrations
  • Data Migration
  • Automation & Orchestration
  • AI/ML Enablement
Designing and configuring workflows that align with your business needs. Each module is implemented with clear architecture, detailed governance and seamless integration.
Run & Operatee
  • L1–L3 Platform Support
  • Admin-as-a-Service
  • Enhancement Factory
  • Release & Upgrade Support
  • Platform Health Monitoring
Stable, steady and continuous operations. Issues are resolved faster, environments stay optimized and every upgrade cycle becomes easier to manage.
Optimize & Accelerate
  • Pre-built Workflows
  • Dashboard Templates
  • Discovery Scripts
  • Data Loaders
  • Migration Toolkit
  • Compliance Packs
  • Training & Enablement
Accelerators built to speed up adoption, reduce effort and elevate platform efficiency. Teams stay trained, governed and ready for ongoing improvement.
How We Engage

A platform plan that starts with clarity
Guidance, delivery, day-to-day support, ongoing enhancement.
Every ServiceNow program starts by mapping how tasks move today – who touches what, where delays pile up and which decisions need better visibility. These insights shape a clean, practical design that fits the way the business runs. Configuration stays structured and intentional, testing stays tight and rollout stays predictable. Once live, workflows are monitored, refined and expanded so the platform grows with the organization instead of sitting still.

Why Synergycom
Depth, discipline and a platform-first approach
Hands-on ServiceNow expertise backed by global delivery maturity.
ServiceNow demands architectural discipline, strong process understanding and precise execution. Synergycom brings multi-module expertise, seasoned consultants and proven accelerators that keep projects on track and outcomes measurable. With presence across worldwide locations, delivery stays agile without losing control or governance.
What Sets Us Apart
  • Strong multi-module expertise across IT, HR, Operations & Customer Workflows
  • Accelerator-driven implementation and optimization
  • Deep platform governance and CMDB leadership
  • Global delivery capability across regions
  • Experience across enterprise-scale transformations
Industries We Serve
Technology
Healthcare & Pharma
Manufacturing
Retail & CPG
Finance & Banking
Automotive
BFSI
Public Sector & Government
Partner with Synergycom
ServiceNow has the power to transform how work happens. Synergycom helps turn that potential into day-to-day business performance.