MANAGED SERVICES - Managed Services Built for a Fast-Moving Digital Business

The operational backbone of a modern business

More stability. More visibility. More confidence in your digital ecosystem.

Managed Services today are not reactive support lines; they’re strategic engines powering uptime, productivity and operational consistency. When structured around real business needs, they reduce disruption, speed up decision-making and help the organization operate with clarity.

Synergycom’s model emphasizes governed delivery, measurable performance and continuous improvement. Whether supporting infrastructure, core applications or automation landscapes, every engagement is built to keep your environment steady, adaptable and evolving with business goals.

What We Offer

Augmented Managed Service Models Across Departments

IT Support & Infrastructure Management

24/7 monitoring, incident handling and rapid remediation
Cloud, network, server and endpoint environment administration
IT staffing augmentation for essential operational roles

Outcome: Always-on stability backed by dependable technical operations.

Applications, CRM & ERP Support

Functional and technical support across Microsoft, Salesforce, SAP, Oracle and ServiceNow
Enhancements, configurations, issue resolution and environment stabilization
Release management, data remediation and integration support

Outcome: Applications that stay updated, optimized and aligned to user needs.

Data Analytics & Automation Services

BI dashboards, insights, reporting ecosystems
Process automation and RPA implementation
SaaS platform management and optimization

Outcome: Daily operations powered by timely insights and smarter workflows.

Business Process Management & Digital Transformation Support

Process assessments, redesign and governance
Technology strategy, consulting and capability enablement
SOW-based project delivery for transformation initiatives

Outcome: Modernized operations without disruption to ongoing business.

How We Engage

Operational models that flex with your busines

From augmented support to fully managed operations, built around your reality.

Every engagement begins with an assessment of your current landscape: maturity levels, internal capacity and operational complexity. Based on that, the right model – augmented, co-managed or fully managed – is shaped to strengthen your environment without overhauling what already works.

Delivery is transparent, performance is measurable, communications stay structured and improvements roll out consistently. Instead of maintaining the status quo, your technology environment steadily advances.

Why Synergycom

Experience that extends across platforms and operations

Global expertise backed by disciplined, outcome-driven execution.

With decades of industry experience, Synergycom brings deep capability across infrastructure, cloud, application ecosystems, CRM, ERP, analytics and automation. Each team operates within well-defined service frameworks, ensuring reliability, performance governance and clarity at every stage.

A global delivery footprint strengthens operational continuity while keeping communication smooth and support always available. The result: a managed services program that runs with precision, predictability and business alignment.

What Sets Us Apart

Augmented, co-managed and fully managed delivery models
Global service capability for multi-region enterprises
In-house technical expertise across IT, CRM/ERP, cloud and automation
Strong governance, SLA-aligned operations and transparent reporting
Deep experience with business-scale, complex environments
Broad domain knowledge across multiple industries